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Work experience at DTW – an outside perspective

Last week we had the pleasure of Rachel Frost – a third year PR student at the University of Sunderland – joining us for a week of work experience. Here’s a newby perspective of week one at DTW – thanks Rachel!

My first day at DTW started a lot like I anticipated, with one of my first jobs being to write a news release. However, the release was a lot different to the ones I had tackled in the past, as it involved very confusing road works. To make it worse, road works within Liverpool, a city I have yet to visit.

As expected, it took me a while to get my head around the logistics of it all. However, I was lucky to have both Karen and Chris. They made me feel at ease, allowing me to ask questions; a lot of questions. With a lot of confusion, I finally come to the end of the release, well what I thought was the end.

Let the editing begin. The release was edited thoroughly by both Karen and Chris, which at the beginning was a bit disheartening, but as I watched the editing take place I was able to see how much better the content flowed with their input. It also taught me a lesson I’m sure I will look back on in my career, which is don’t be too protective of your own work, and remember: the client comes first. No matter how good you think your work is, it can always be improved for the client.

It wasn’t all office work, I had the pleasure of meeting Paul Grieves, a motorcyclist crash survivor, who DTW is working alongside for a case study for the Road Safety GB North East road safety campaign.

So there I was, sat on the living room floor of a women I met literally minutes ago, watching and listening to a Tyne Tees news journalist, interview a couple I also just met minutes before hand. It was surreal, yet so normal at the same time. I begin to understand why I was there, what the journalist was doing, what DTW wanted to get out of the story. I felt like I was part of the team.

I worked closely with Karen, who was heavily involved in the PR for the new bridge being built in Sunderland. I was very excited to see the site which the bridge was being built on.

As expected, it was loud, dusty and very busy, I couldn’t believe Karen and Chris both worked from what at the time looked like little huts. I walked into the site and was overwhelmed at how warm and friendly everyone was, even the most intimidating of men. It definitely opened my eyes to the different clients that I would be dealing with in my career.

I am very grateful for all the experience and knowledge I have gained during my time at DTW and strongly believe all the tasks I was ask to carry out such as social media planning, news release writing and media ring arounds, have gave me an edge when applying for future jobs.

As well as learning more about the profession of PR itself in terms of making sure clients are the first priority at all times through varied methods. I was able to witness how an agency is able to “spin plates” as Chris described it to me, keeping everyone informed, while using initiative and prioritising clients, activity and content etc.

Not only have the people at DTW made me more interested in PR, they have helped me understand what I need to do in order to further my career.

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DTW listed on new NHS framework

Health sector communications has never been under more pressure. We say it every year – and it’s true every year.

Budget squeezes, the context of junior doctors on strike and at odds with the Health Secretary and the need to put that well worn phrase of ‘doing more with less’ into practice mean that health sector communicators have a challenging time.

But still, most of the British public hugely value the NHS and the support it delivers to all of our families.

And, anyway, you might argue (I hope not, given you are reading this, but you might), why does the NHS need all these PR people and spin doctors – it should be employing more doctors and nurses and making people better not wasting time telling people how good it is.

Fair enough in some ways. I don’t think any of our team has ever participated in or performed a life-saving six-hour surgery. That is truly incredible and awe-inspiring stuff. But, what we do, and what thousands of NHS comms staff around the country do is playing its part in saving lives.

Engaging the public on healthcare issues or to help signpost them to the best healthcare provider to meet their needs doesn’t just happen by magic.

Health comms is important. It can be hard work and challenging but it can really be life and death stuff. That is why we’re slightly chuffed to have been listed on the NHS North of England’s Commercial Procurement Collaborative’s multi-disciplinary framework to provide comms and other services to the NHS.

There’s some good company to keep as well – the North of England CSU and Deloittes are two of the other providers listed on the framework.

So, next time you see a clever and creative health care campaign or initaitive that grabs your attention, just tip your metaphorical hat to the comms team or agency that helped create it – they do their bit when it comes to saving lives too.