Read how we've helped the Law Society with their national solicitor brand campaign in Hayley's blog on the Law Society website.
We're heading towards the end of 2016 and what a year it's been. We want to wish our clients a very Merry Christmas from everyone at DTW, so we've created a short animation to bring a smile to your face. Grab a mince pie, put your feet up and sit back for a bit of [...]
Communications professionals from a wide variety of regulatory organisations gathered in London yesterday for the first ever Social Regulators Roundtable. DTW and Digital Allies were honoured to be invited by the hosts – the Solicitors Regulation Authority – to help facilitate the day. Collectively, we explored the issues and challenges facing regulators on social media, [...]
They say you should never start with an apology, but I’m going to do it anyway. Sorry. Why? It’s a bit self-indulgent this post – it’s about DTW winning awards. Our team picked up two hard-won silver awards at the CIPR North East Pride awards this weekend. […]
Infrastructure, infrastructure, infrastructure. OK, so Philip Hammond hasn’t made his autumn statement yet but listening to the mood music it wouldn’t be huge surprise if he stole a soundbite from Tony Blair and tweaked it a bit next Wednesday. So, it was fascinating to hear from some of the region’s key players at CECA North [...]
Twitter launches customer service bots in direct messages. There are many brands and accounts on Twitter that pride themselves in great customer service on the social network. This is usually because they invest time and money in staff and equipment that can enable them to provide such a service; examples of this include KLM and [...]