2 11, 2016

Twitter introduces customer service bots

2016-11-02T16:30:09+00:00November 2nd, 2016|

Twitter launches customer service bots in direct messages. There are many brands and accounts on Twitter that pride themselves in great customer service on the social network. This is usually because they invest time and money in staff and equipment that can enable them to provide such a service; examples of this include KLM and [...]

22 07, 2016

Twitter Verification For Everyone

2016-11-01T11:26:30+00:00July 22nd, 2016|

Twitter verification for the masses!  The gap between the privileged few, and the majority of lowly users is fading - no more will there be an ‘us and them’ atmosphere; freedom and equality is coming to the masses! For many, getting a verified Twitter account can make a significant validation of a brand’s reputation. Unlike [...]

18 01, 2016

A Peachy New Year?

2016-11-01T11:26:30+00:00January 18th, 2016|

Ask what Peach is and you will get two different answers depending on who you’re talking to.  Anybody over 25 and not working in social media will tell you that it’s a deliciously sweet and furry fruit that comes from Florida. The others will show you their iPhone and the sparkly new app of the [...]

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