2 11, 2016

Twitter introduces customer service bots

2016-11-02T16:30:09+00:00November 2nd, 2016|

Twitter launches customer service bots in direct messages. There are many brands and accounts on Twitter that pride themselves in great customer service on the social network. This is usually because they invest time and money in staff and equipment that can enable them to provide such a service; examples of this include KLM and [...]

22 07, 2016

Twitter Verification For Everyone

2016-11-01T11:26:30+00:00July 22nd, 2016|

Twitter verification for the masses!  The gap between the privileged few, and the majority of lowly users is fading - no more will there be an ‘us and them’ atmosphere; freedom and equality is coming to the masses! For many, getting a verified Twitter account can make a significant validation of a brand’s reputation. Unlike [...]

1 10, 2015

#FacebookDown

2016-11-01T11:26:30+00:00October 1st, 2015|

The Facebook website and mobile apps went offline for 40 minutes on Monday afternoon, the second short outage in a week and the third in three weeks, blaming, engineers tinkering, which was the reported cause for the previous outages. Now what is a minor annoyance or disruption for the ordinary user, or benefit if it [...]

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