The end of internal email?

In February 2011 Atos Orign, an international IT services company employing 80,000 workers in 42 countries, announced its ambition to become a zero internal email company within three years. Thierry Breton, CEO of Atos, explained his reasoning in a recent bbc interview as being part of an initiative called “Wellbeing at work” whose mission is to enhance working conditions. New members of staff joining the company were using instant messaging tools rather than internal email and this got the “Wellbeing at work” team thinking, how much time is spent on internal email? Their study found that on average employees were dealing with 100 emails per day and that only 15% of those emails were useful, that equated to 15 to 20 hours per week checking and answering emails. Is this the way forward? I am not sure, instant messaging has its place but an email is something we can file away and go back

Posted on: 8th December 2011

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